Terms and Conditions

Terms and Conditions

Please read this page carefully, as it contains the terms of a legal agreement between you and Avary Properties LLC. that govern your access TO, use of, and purchase of services AND/OR GOODS made available on avaryproperties.com.  By accessing, USING, purchasing services OR GOODS MADE AVAILABLE ON, and/or otherwise utilizing avaryproperties.com you acknowledge that you have read, understood and agreed to be bound by the terms of this Agreement and to comply with all applicable laws and regulations.  If you do not agree to all of these terms, you may not access, USE, purchase services AND/OR GOODS made available on and/or otherwise utilize avaryproperties.com.

If you have any questions relating to avaryproperties.com or this Agreement, please call the avaryproperties.com Helpline at 1-800-801-8919  Monday – Friday 9am-5pm PST or send us an email at contact@avaryproperties.com.  This Agreement was last revised on Feb 1st, 2023.

Refund and Cancellation

• To receive a full refund, guests must cancel within 24 hours of booking, and the cancellation must occur at least 28 days before check-in
• If a guest cancels after that, 100% of all nights spent must be paid, plus 30 additional nights
• If fewer than 30 days remain on the reservation when the guest cancels, the remaining nights is not refundable.

1. Avary Properties LLC. AND avaryproperties.com

The website avaryproperties.com is owned and operated by Avary Properties LLC. (“Company”).  The Company is primarily an Internet advertising service for real estate offered “for sale by owner”.  The Company is not a licensed real estate broker.  The Company is not a member of any multiple listing service (MLS), and does not list real estate on any MLS.  avaryproperties.com makes the following available to buyers and sellers of residential real estate and related service providers: (a) for-sale and bankruptcy property listings; (b) advertising of for-sale property listings and related service providers; (c) seller’s option to forward information to a flat-fee real estate broker; (d) ‘for sale by owner’ products; (e) information pertaining to related service providers (including but not limited to legal, mortgages, valuations, moving, and ‘Contract to Closing’); (f) sample contracts, hyperlinks to industry websites, general advice for buyers and sellers, industry news, answers to frequently-asked questions; and (g) any other services or products made available on avaryproperties.com.  References in this Agreement to the “Site” shall mean avaryproperties.com, including but not limited to all webpages appearing on the avaryproperties.com internet domain, and all services and products made available on avaryproperties.com, including but not limited to the services and products identified in this Section 1.  References in this Agreement to “avaryproperties.com” shall mean any and all webpages or other content or information appearing on the avaryproperties.com internet domain or computer servers owned or utilized by the Company.

 

2. DISPUTE RESOLUTION

This Agreement shall be governed by and construed in accordance with the laws of the State of California, notwithstanding the conflict of laws provisions of any state.  You irrevocably and unconditionally (i) consent to submit to the exclusive jurisdiction of the state and federal courts in the State of California (the “California Courts”) for any litigation or dispute arising out of or relating to this Agreement or your performance or nonperformance hereunder (including but not limited to collection matters), (ii) agree not to commence any litigation arising out of or relating to this Agreement or the Company’s performance or nonperformance hereunder except in the California Courts, (iii) agree not to plead or claim that such litigation brought therein has been brought in an inconvenient forum, and (iv) agree the California Courts represent the exclusive jurisdiction for all disputes arising out of or relating to this Agreement, or either parties’ performance or nonperformance thereunder.  Disputes arising out of or relating to this Agreement shall include but not be limited to disputes arising out of or relating to your access to, use of and/or purchase of services or goods made available on avaryproperties.com.  You agree that regardless of any statute or law to the contrary, any claim or cause of action by you arising out of or related to your use of the Site, the Agreement, or the Company’s performance or nonperformance under the Agreement, must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred.

 

3. ACCESS AND USE
4. Access.  You shall be solely responsible for hardware, interconnections and telecommunications to access the Site.  You agree that you will not use any robot, spider, other automatic device, or manual process to extract, “screen scrape, “monitor, “mine,” or copy any static or dynamic web page on the avaryproperties.com website or the content contained on any such web page for commercial use without the Company’s prior express written permission.  You will not spam or send unsolicited e-mail or other messages to any other user of the Site for any reason, by means of avaryproperties.com or otherwise.  You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Site.  You agree that you will not take any action that imposes an unreasonable or disproportionately large load on avaryproperties.com, the Company’s computer system, or other infrastructure. You agree not to modify, translate, reverse engineer, decompile, disassemble or create derivative works based upon, the Site or any software or programming related thereto. Any access or attempt to access any areas of the Company’s computer system, or information contained on the system, except for avaryproperties.com and information contained thereof, for any purposes, is strictly prohibited.
5. Use.  The Site is for the exclusive use of buyers and sellers of real estate and related service providers.  Subject to the terms contained herein, Company hereby grants to you a non-exclusive, non-transferable, non-sublicenseable, world-wide license to use the Site, which shall include the right to search, display and print the property listings appearing on avaryproperties.com for personal, noncommercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials.  Company reserves any rights not expressly granted herein. You may not search, display, print, distribute, copy, reproduce, publish, download, or transmit any material on the Site for commercial use without prior written approval of Company.  You may not “mirror” or “frame” any material contained on this Site on any other server or website, regardless of means, without prior written permission from Company.  The Company reserves the right to monitor your access and use of the Site and your compliance with the terms hereof without notice to you.
6. Use Restrictions.  You agree not to post, transmit, e-mail, re-transmit or store material on, through or from the Site which, in the sole judgment of the Company:(1) is in violation of any local, state, federal or non-United States law or regulation, (2) is threatening, obscene, indecent, defamatory or that otherwise could adversely affect any individual, group or entity or (3) violates the rights of any individual, group or entity, including rights protected by copyright, trade secret, patent or other intellectual property or similar laws or regulations including, but not limited to, the installation or distribution of “pirated” or other materials that are not appropriately licensed for use by you.  You shall be responsible for determining what laws or regulations are applicable to your use of the Site.  You may only use the Site in a manner that, in the Company’s sole judgment, is consistent with the purposes of the Site.  If you are unsure of whether any contemplated use or action is permitted, please contact the Company immediately at contact@avaryproperties.com for clarification.  By way of example, and not limitation, the following uses described below of the Site are expressly prohibited:
7. upload, post, e-mail or otherwise transmit any information, data, text, software, music, sound, photographs, graphics, video, messages or other materials that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable, or that could give rise to any civil or criminal liability under both domestic and international law.  Pornography and pornographic related merchandising are prohibited, including providing links to pornographic content elsewhere;
8. threaten to harm, attempt to harm or actually harm minors in any way;

iii. impersonate any person or entity, including, but not limited to, a Company employee or agent, or falsely state or otherwise misrepresent your affiliation with a person or entity, or misrepresent yourself as actual buyers or sellers of real estate;

1. forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Site or develop restricted or password-only access pages, or hidden pages or images (those not linked to from another accessible page);
2. upload, post, e-mail or otherwise transmit any content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
3. upload, post, e-mail or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;

vii. upload, post, e-mail or otherwise transmit any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation, or solicit any person or company using any telephone number, email address or other contact information found on the Site for any reason other than the purchase of real estate or related services advertised for sale on the Site;

viii. upload, post, e-mail or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

1. interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;
2. intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the Federal Communications Commission, U.S. Department of Housing, the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, including, without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any regulations having the force of law;
3. “stalk” or otherwise harass another;

xii. promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals. This may include, but is not limited to, providing instructions on how to assemble weapons or creating “Crush” sites;

xiii. effecting security breaches or disruptions of Internet communication.  Security breaches include, but are not limited to, accessing data of which you are not an intended recipient or logging into a server or account that you are not expressly authorized to access;

xix. rent, lease, transfer, resell and/or otherwise transfer rights to the Site; and

1. delete or write over any portion of any listing or software appearing on or relating in any manner to the Site.
2. Hyperlinks.  You are granted a limited, nonexclusive right to create a “hypertext” link to avaryproperties.com provided that such link does not portray the Company or the Site in a false, misleading, derogatory, or otherwise defamatory manner.  This limited right may be revoked at any time for any reason whatsoever.  You may not use framing techniques to display any content, information, layout, design, copyrighted works, trademark, logo or trade name appearing on avaryproperties.com.  Links on the Site to third party websites are provided solely as a convenience to you.  If you use these links, you will leave the Site.  Company has not reviewed all of these third party websites and does not control and is not responsible for any of these sites, their content or their policies, including, without limitation, privacy policies or lack thereof.  Except as expressly set forth on the Site, Company does not endorse or make any representations about third party websites or any information, software or other products or materials found there, or any results that may be obtained from using them.  If you decide to access any of the third party websites linked to by this Site, you do so entirely at your own risk.

4. PROPRIETARY CONTENT
5. General.  The Company’s Internet operations, design, hardware designs, algorithms, software (in source and object forms), user interface designs, other templates and designs, algorithms, architecture, class libraries, and documentation (both printed and electronic), know-how, good will, moral rights, trade secrets and any related intellectual property rights throughout the world, and any derivative works, improvements, modifications, enhancements or extensions thereof, shall remain the sole and exclusive property of Company, and you shall have and acquire no interest in them whatsoever.
6. Copyright and Trademark.  All photographs, information, content and materials that appear on avaryproperties.com, including, without limitation, text, photographs, images, pictures, graphics and other files, and the selection and arrangement thereof, but excluding information, content and materials that are submitted to the Site by users thereof, are copyrighted materials of the Company (the “Copyrighted Works”).  The trademarks, service marks, trade names, trade dress and logos used and displayed on this Site (including all page headers, custom graphics, button icons, and scripts), but excluding marks, names and logos submitted to the Site by users thereof, are registered and unregistered trademarks, service marks, trade names, trade dress and logos of the Company (the “Trademarks”).You acknowledge that the Copyrighted Works and Trademarks used and displayed on this Site are and shall remain the sole property of the Company. Nothing in this Agreement shall confer any right of ownership of any of the Copyrighted Works or Trademarks in you.  Further, nothing in this Agreement shall be construed as granting, by implication, estoppel or otherwise any license or right to use any of the Copyrighted Works or Trademarks used or displayed on the Site, without the express written permission of the Company.  Neither the Copyrighted Works nor the Trademarks may be copied, imitated or used, in whole or in part, without the prior written permission of Company.
7. Company as Intermediary.  The Company does not create, make, author, write, print or otherwise produce any of the for-sale, bankruptcy or rental property listings that appear on avaryproperties.com, including but not limited to the text, photographs, images and links to third party websites contained therein.  All such property listings are produced and submitted to avaryproperties.com by others.

5. DISCLAIMER OF WARRANTIES

The Site, including all content, services, goods, software, functions, materials, and information found or available thereon, is provided “as is” and “as available” without warranties of any kind, either express or implied.  The Company disclaims all warranties, express or implied, of any kind, including, but not limited to, warranties of quiet enjoyment and non-infringement and implied warranties of merchantability, fitness for a particular purpose, non-infringement, title, quiet enjoyment, merchantability of computer programs, data accuracy, system integration, informational content, and others expressly disclaimed below in this Section 5.  Company does not warrant or make any representations regarding the operation of the Site, the use, validity, applicability, propriety, accuracy or reliability of, or the results of the use of the Site or any other sites linked to from this Site.  The Site materials may be out of date, and Company makes no commitment to update the Site materials or otherwise monitor same.  Company does not and cannot guarantee or warrant that the files available for downloading from the Site, if any, will be free from infection, viruses, worms, Trojan horses, or other code that manifest contaminating or destructive properties.  Company does not warrant that the Site, including any software, materials, products, or services, will be uninterrupted or error-free or that any defects in the Site, including any software, materials, products, or services will be corrected.  Company assumes no responsibility for the alteration, deletion, mis-delivery or failure to deliver or store any of your communications, data, or personalization settings, including but not limited to messages sent or received by means of the Site. Company makes no warranty that the Site will meet your requirements, that the Site will be secure or error or virus free, or that defects in the software driving the Site will be corrected.  You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the Site is done at your own discretion and risk and that you will be solely responsible for any damage to a computer system or loss of data that results from the download of such material and/or data.  No advice or information, whether oral or written, obtained by you through the Site shall create any warranty not expressly made herein.  Company makes no warranties regarding the number or types of properties available for sale on the Site, or whether any property listed on the Site for sale or rental will ever be purchased or rented.  Company makes no warranties regarding any of the terms a buyer or seller may or will obtain with respect to any property listed on the Site, the number of ‘hits’ or page views of any property listed on the Site, or the scope of dissemination of any property listed on the Site.  Company makes no warranties whatsoever regarding the ownership, authority to sell or rent, or condition of any property listed on the Site, or the sincerity or ability to pay of any potential buyer or tenant.  The Company makes no warranties regarding the quality or quantity of telephone calls, email or other inquiries received by users that advertise on the Site.  Company makes no warranties regarding the appearance, alteration or removal of a property listing on third-party websites or the like.  The Company makes no warranties that a property listing will appear anywhere in particular online or offline, or for any period of time, except as expressly set forth on the Site.  The Company makes no warranties regarding the quality or quantity of properties listed on the Site for sale or rent.  The Company makes no warranties regarding the quality of the service providers that advertise on the Site or regarding the services or goods provided by same.  The Company makes no warranties regarding the ability of a Site user to access or use the Site, or purchase services or goods made available on the Site, at any particular time or times or from any particular geographic location, area, state or region.

 

6. LIMITATION OF COMPANY’S LIABILITY

In no event will Company, its parents, subsidiaries, shareholders, directors, affiliates, officers, employees, or agents be liable for any damages, losses, or liability, including, without limitation, (i) direct, indirect, special, incidental, or consequential damages, (ii) damages, losses or liability resulting from failure to sell, purchase or rent real property on certain terms or otherwise,(iii) damages, losses or liability resulting from lost profits, lost data (or other intangibles), or business interruption, either arising out of or relating to the use of the Site (including the use of the services of any third parties that avaryproperties.com links to) and any information contained thereon, or the inability to use the Site, or(iv) resulting from your failure to comply with this Agreement, whether based on warranty, contracts, statutes, regulations, tort (including but not limited to, negligence) or any other legal theory and whether or not advised of the possibility of such damages.  If your use of the materials or information from this Site results in the need for servicing, repair or correction of equipment or data, you are responsible for all costs thereof.  Your sole and exclusive remedy under this Agreement is to discontinue use of the Site.  Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

7. Indemnification

You agree to immediately notify Company of and defend, indemnify and hold the Company and its shareholders, subsidiaries, affiliates, directors, officers, employees and agents harmless from, any claim, loss, or demand (including reasonable attorneys’ fees and costs) made by any third party arising out of or a result of (i) your use of the Site (including the unauthorized use of your account or any other breach of security known to you); (ii) the violation of any term of this Agreement by you; (iii) the direct or contributory infringement by you, or another user using your account, of any intellectual property any person or entity; or (iv) any information you obtained from the Site.

 

8. User submitted Information

You are solely responsible for the contents of your submissions or messages intended for the Company or third parties, made to or sent from avaryproperties.com or otherwise, and same shall be treated as non-confidential and non-proprietary unless expressly stated otherwise.  You grant to the Company a worldwide, perpetual, irrevocable, royalty-free, sublicenseable right, in any media now know or currently known, to exercise all copyright and other intellectual property rights with respect to such submissions or messages.  You agree that any such submissions or messages, including but not limited to property listings, or any derivative works thereof, may be disseminated, distributed, publicly displayed on third party websites, reproduced, used, sublicensed, posted, or published by the Company, and searched, displayed, printed or otherwise used or exploited by Company’s customers, in accordance with the Privacy Policy posted on avaryproperties.com.  You agree to provide true, accurate, current and complete information and to maintain and promptly update such information to keep it true, accurate, current and complete.  You warrant that you own and are authorized to offer for sale and to sell any property you submit to the Site for listing.  You represent and warrant to the Company that any information, photographs, images, graphics, video records or the like, virtual tours, drawings, written descriptions, remarks, narratives, pricing information and other copyrightable elements relating to your property listing do not violate or infringe upon the rights, including any copyright rights, of any person or entity.

 

9. User Password/Security

You will receive a password during the registration process which is for your use only.  You are fully responsible for maintaining the confidentiality of your password and all actions taken on the Site after access is obtained by means of your password.  You agree to immediately notify Company by e-mail at contact@avaryproperties.com of any unauthorized use of your password or account or any other breach of security relating to the Site.

 

10. FEES, REFUNDS AND CANCELLATION

All charges shall be at the then-advertised price for the service(s) selected, and must be paid by direct charge to a credit card.  You hereby authorize Company to charge such credit card to pay for any charges that you may incur in the future as they accrue.  You must notify Company of any changes to your credit card account (including, without limitation, applicable account number or cancellation or expiration of the account), your billing address, or any information relating to the Company’s ability to charge your account.  Once your property listing is posted on avaryproperties.com, you agree that all sales are final, and there are no credits or refunds whatsoever.  You may alter or remove your property listing from avaryproperties.com by clicking on ‘Modify Your Listing’ and logging in.  Failure to make any payment as set forth herein shall be deemed to be a material breach of this Agreement and shall be sufficient cause for the immediate termination of this Agreement by Company.  In the event of collection enforcement, you will be liable for any costs associated with such collection, including, without limitation, reasonable attorneys’ fees, court costs and collection agency fees.  All charges shall be exclusive of any applicable taxes. You are responsible for the payment of all federal, state, and local sales, use, value added, excise, duty and any other taxes assessments, other than taxes based on Company’s net income

 

11. NO BROKERAGE SERVICES

You understand and agree that except as expressly provided for otherwise by the Site, the Company does not offer or provide any advice or assistance in connection with the sale, purchase or leasing of real estate, including but not limited to real estate brokerage services.  You understand and agree that all real estate brokerage commissions are negotiable and that the Company does not set commission rates or provide any advice relating to commissions.

 

12. Property listings displayed on the Site’s homepage

The Company attempts to display the two to eight most recently submitted for-sale property listings (along with a single photograph of each property if one is provided by Seller), on the avaryproperties.com home page.  These property listings must be submitted by means of the avaryproperties.com website, be paid for in full, and must not contain any objectionable content.  These listings will automatically be rotated off of the avaryproperties.com homepage in real time (and will not reappear on the avaryproperties.com homepage) as new for-sale property listings are submitted to the Site.  Placement of your property listing on the avaryproperties.com homepage, or placement for any period of time or in any particular manner, is neither guaranteed nor available for purchase.

 

13. FLAT FEE MLS SERVICE

Upon your selection of the MLS package, the Company transmits the information submitted by you to MLSmart Realty, LLC (operator of www.MLSmart.com),a licensed real estate broker in some, but not all, states.  Thereafter the Company has no involvement whatsoever in connection with your property listing or any multiple listing service. You will be charged by MLSmart Realty, LLC and you will not be charged by the Company.  In addition to the flat fee quoted on avaryproperties.com, you will likely be responsible to pay a real estate commission in the event your buyer is represented by a broker.  There are no refunds for this service.  By purchasing the MLS package youunderstand that a licensed broker provided by avaryproperties.com is required to place your home on the MLS. avaryproperties.com can not control what information from the MLS the public sites like Zillow and Realtor.com choose to display nor how potential buyer leads are handled.Before entering into a written listing agreement with a licensed real estate broker, you should inquire about the multiple listing service(s) encompassing your property, what, if any, websites your listing will appear on (e.g., realtor.com), and whether there are any additional fees charged (e.g. for alterations to the listing).  Listing in an MLS is not a guarantee that your property will be purchased – it is only an advertisement that your property is for sale and typically lasts for six months.  Once listed on an MLS, your property is no longer considered “For Sale By Owner” and we are unable to offer refunds as the service paid for has been provided.

 

14. Termination

This Agreement may be terminated by any party immediately for any reason or no reason, including but not limited to your breach of this Agreement.  Upon any termination of this Agreement, (i) your license and authorization to use the Site shall terminate immediately without notice; (ii) you must immediately discontinue use of the Site, including any hyperlinks to the Site; (iii) you must immediately destroy any downloaded or printed materials; and (iv) the Company will remove from the Site any listings or other materials you may have previously submitted.   Sections 2, 4, 5, 6, 7, 10, 14, 16 and17 of this Agreement shall survive any termination of this Agreement.

 

15. ALTERATIONS TO AGREEMENT/SITE

Company may alter or amend this Agreement at any time by revising the terms on this page and the “last revised” date displayed just above Section 1.  By accessing, using or purchasing services or goods made available at avaryproperties.com, you agree to be bound by that version of the Agreement in effect at the time of such access, usage or purchase.    Company encourages you to periodically visit this page to determine whether the terms and conditions have been altered or amended since your last visit.  Company may alter or amend the content of avaryproperties.com, including the services and goods made available at avaryproperties.com, at any time and without notice.  For example, the Company may, in its sole discretion and at any time, discontinue the Site, or any component thereof.

 

16. Notices

Notices given by Company to you will be sent to thee-mail address or conventional mailing address you provide to Company as part of the registration process, or to updated addresses which you provide to Company via notice consistent with this Section 16.  Notices given by you to Company must be given by e-mail to contact@avaryproperties.com.  Notwithstanding anything herein to the contrary, it is your sole responsibility to update your e-mail and mailing address for notices hereunder, and notice sent to the e-mail or conventional mailing address last provided by you to Company shall be valid and binding on you regardless of whether such address has been changed, canceled, has expired, has been terminated, or otherwise becomes inoperative.

 

17. MISCELLANEOUS

This Agreement shall be deemed to express, embody and supersede all previous understandings, agreements and commitments, whether written or oral, between you and the Company with regard to the subject matter hereof.  If any provision(s) of this Agreement is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect.  Company’s failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Company in writing.  The Section titles in this Agreement are solely used for the convenience of the parties and have no legal or contractual significance.  This Agreement may be assigned in whole or in part by Company.  Neither this Agreement, nor the rights and obligations contained herein, may be assigned in any manner by you without the prior express written permission of Company.  These terms do not alter in any way the terms of any other separate agreement you may have with Company.

The Company no longer offers advertisement services for International Real Estate Properties or Rental Real Estate Properties.

18. United States Dispute Resolution and Arbitration Agreement

18.1 Application. This Arbitration Agreement only applies to you if your country of residence or establishment is the United States. If your country of residence or establishment is not the United States, and you nevertheless attempt to bring any legal claim against Avary Properties LLC in the United States, this Arbitration Agreement will apply for determination of the threshold issue of whether this Section 18 applies to you, and all other threshold determinations, including residency, arbitrability, venue, and applicable law.

18.2 Overview of Dispute Resolution Process. Avary Properties LLC is committed to participating in a consumer-friendly dispute resolution process. To that end, these Terms provide for a two-part process for individuals to whom this Section 18 applies: (1) an informal negotiation directly with Avary Properties LLC’s customer service team (described in paragraph 18.3, below), and if necessary (2) a binding arbitration administered by the American Arbitration Association (“AAA”). You and Avary Properties LLC each retain the right to seek resolution of the dispute in small claims court as an alternative to arbitration.

18.3 Mandatory Pre-Arbitration Dispute Resolution and Notification. At least 30 days prior to initiating an arbitration, you and Avary Properties LLC each agree to notify the other party of the dispute in writing and attempt in good faith to negotiate an informal resolution. You must send your notice of dispute to Avary Properties LLC by mailing it to Avary Properties LLC’s agent for service: 1401 21ST ST STE R, SACRAMENTO, CA 9581. Avary Properties LLC will send its notice of dispute to the email address associated with your Avary Properties LLC account. A notice of dispute must include: the party’s name and preferred contact information, a brief description of the dispute, and the relief sought. If the parties are unable to resolve the dispute within the 30-day period, only then may either party commence arbitration by filing a written Demand for Arbitration (available at www.adr.org) with the AAA and providing a copy to the other party as specified in the AAA Rules (available at www.adr.org).

18.4 Agreement to Arbitrate. You and Avary Properties LLC mutually agree that any dispute, claim or controversy arising out of or relating to these Terms or the applicability, breach, termination, validity, enforcement or interpretation thereof, or any use of the Avary Properties LLC Platform, Host Services, or any Content (collectively, “Disputes”) will be settled by binding individual arbitration (the “Arbitration Agreement”). If there is a dispute about whether this Arbitration Agreement can be enforced or applies to our Dispute, you and Avary Properties LLC agree that the arbitrator will decide that issue.

18.5 Exceptions to Arbitration Agreement. You and Avary Properties LLC each agree that the following causes of action and/or claims for relief are exceptions to the Arbitration Agreement and will be brought in a judicial proceeding in a court of competent jurisdiction (as defined by Section 22): (i) any claim or cause of action alleging actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights; (ii) any claim or cause of action seeking emergency injunctive relief based on exigent circumstances (e.g., imminent danger or commission of a crime, hacking, cyber-attack); or (iii) a request for the remedy of public injunctive relief; or (iv) any individual claim of sexual assault or sexual harassment arising from your use of the Avary Properties LLC Platform or Host Services. You and Avary Properties LLC agree that the remedy of public injunctive relief will proceed after the arbitration of all arbitrable claims, remedies, or causes of action, and will be stayed pending the outcome of the arbitration pursuant to section 3 of the Federal Arbitration Act.

18.6 Arbitration Rules and Governing Law. This Arbitration Agreement evidences a transaction in interstate commerce and the Federal Arbitration Act governs all substantive and procedural interpretation and enforcement of this provision. The arbitration will be administered by the arbitrator in accordance with the Consumer Arbitration Rules and/or other AAA arbitration rules determined to be applicable by the AAA (the “AAA Rules“) then in effect, except as modified here. The AAA Rules are available at www.adr.org. In order to initiate arbitration, a completed written demand (available at www.adr.org) must be filed with the AAA and provided to the other party, as specified in the AAA rules.

18.7 Modification to AAA Rules – Arbitration Hearing/Location. In order to make the arbitration most convenient to you, Avary Properties LLC agrees that any required arbitration hearing may be conducted, at your option: (a) in the U.S. county where you reside; (b) in San Francisco County; (c) via phone or video conference. If the amount in controversy is $5,000 or less, the parties agree to proceed solely on the submission of documents to the arbitrator.

18.8 Modification of AAA Rules – Attorney’s Fees and Costs. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Rules. Either party may make a request that the arbitrator award attorneys’ fees and costs upon proving that the other party has asserted a claim, cross-claim or defense that is groundless in fact or law, brought in bad faith or for the purpose of harassment, or is otherwise frivolous, as allowed by applicable law and the AAA Rules.

18.9 Arbitrator’s Decision. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court with proper jurisdiction. The arbitrator may award any relief allowed by law or the AAA Rules, but declaratory or injunctive relief may be awarded only on an individual basis and only to the extent necessary to provide relief warranted by the claimant’s individual claim.

18.10 Jury Trial Waiver. You and Avary Properties LLC acknowledge and agree that we are each waiving the right to a trial by jury as to all arbitrable Disputes.

18.18 No Class Actions or Representative Proceedings. You and Avary Properties LLC acknowledge and agree that, to the fullest extent permitted by law, we are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney general action, or any other representative or consolidated proceeding. Unless we agree in writing, the arbitrator may not consolidate more than one party’s claims and may not otherwise preside over any form of any class or representative proceeding. If there is a final judicial determination that applicable law precludes enforcement of the waiver contained in this paragraph as to any claim, cause of action or requested remedy, then that claim, cause of action or requested remedy, and only that claim, cause of action or requested remedy, will be severed from this agreement to arbitrate and will be brought in a court of competent jurisdiction. In the event that a claim, cause of action or requested remedy is severed pursuant to this paragraph, then you and we agree that the claims, causes of action or requested remedies that are not subject to arbitration will be stayed until all arbitrable claims, causes of action and requested remedies are resolved by the arbitrator.

18.19 Severability. Except as provided in Section 18.18, in the event that any portion of this Arbitration Agreement is deemed illegal or unenforceable, such provision will be severed and the remainder of the Arbitration Agreement will be given full force and effect.

18.13 Changes to Agreement to Arbitrate. If Avary Properties LLC changes this Section 18 after the date you last accepted these Terms (or accepted any subsequent changes to these Terms), you may reject that change by sending us written notice (including by email) within 30 days of the date the change is effective. Rejecting a new change, however, does not revoke or alter your prior consent to any earlier agreements to arbitrate any Dispute between you and Avary Properties LLC (or your prior consent to any subsequent changes thereto), which will remain in effect and enforceable as to any Dispute between you and Avary Properties LLC.

18.14 Survival. Except as provided in Section 18.19 and subject to Section 13.6, this Section 18 will survive any termination of these Terms and will continue to apply even if you stop using the Avary Properties LLC Platform or terminate your Avary Properties LLC account.

19. China Governing Law and Dispute Resolution.

19.1 China Domestic Transactions. If you reside or have your place of establishment in China, and are contracting with Avary Properties LLC China, these Terms and this Section 19.1 are governed by the laws of the People’s Republic of China. In this situation, any dispute arising from or in connection with these Terms or use of the Avary Properties LLC Platform shall be submitted to the China International Economic and Trade Arbitration Commission (“CIETAC”) for arbitration which shall be conducted in accordance with the Commission’s arbitration rules in effect at the time of applying for arbitration. The arbitral award is final and binding upon both parties. The tribunal shall consist of three (3) arbitrators. The seat of the arbitration shall be Beijing. The language of the arbitration shall be English.

19.2 Cross-border Transactions. If you reside or have your place of establishment in China, and are contracting with Avary Properties LLC, Inc., Avary Properties LLC Travel, LLC, Avary Properties LLC Ireland UC, or any other non-China entity, these Terms and this Section 19.2 are governed by the laws of Singapore. In this situation, any dispute arising out of or in connection with these Terms or use of the Avary Properties LLC Platform, including any question regarding the existence, validity or termination of these Terms, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of three (3) arbitrators. The language of the arbitration shall be English.

19. United States Dispute Resolution and Arbitration Agreement.

19.1 Application. This Arbitration Agreement only applies to you if your country of residence or establishment is the United States. If your country of residence or establishment is not the United States, and you nevertheless attempt to bring any legal claim against Avary Properties LLC in the United States, this Arbitration Agreement will apply for determination of the threshold issue of whether this Section 19 applies to you, and all other threshold determinations, including residency, arbitrability, venue, and applicable law.

19.2 Overview of Dispute Resolution Process. Avary Properties LLC is committed to participating in a consumer-friendly dispute resolution process. To that end, these Terms provide for a two-part process for individuals to whom this Section 19 applies: (1) an informal negotiation directly with Avary Properties LLC’s customer service team (described in paragraph 19.3, below), and if necessary (2) a binding arbitration administered by the American Arbitration Association (“AAA”). You and Avary Properties LLC each retain the right to seek resolution of the dispute in small claims court as an alternative to arbitration.

19.3 Mandatory Pre-Arbitration Dispute Resolution and Notification. At least 30 days prior to initiating an arbitration, you and Avary Properties LLC each agree to notify the other party of the dispute in writing and attempt in good faith to negotiate an informal resolution. You must send your notice of dispute to Avary Properties LLC by mailing it to Avary Properties LLC’s agent for service: 1401 21ST ST STE R SACRAMENTO, CA 9581. Avary Properties LLC will send its notice of dispute to the email address associated with your Avary Properties LLC account. A notice of dispute must include: the party’s name and preferred contact information, a brief description of the dispute, and the relief sought. If the parties are unable to resolve the dispute within the 30-day period, only then may either party commence arbitration by filing a written Demand for Arbitration (available at www.adr.org) with the AAA and providing a copy to the other party as specified in the AAA Rules (available at www.adr.org).

19.4 Agreement to Arbitrate. You and Avary Properties LLC mutually agree that any dispute, claim or controversy arising out of or relating to these Terms or the applicability, breach, termination, validity, enforcement or interpretation thereof, or any use of the Avary Properties LLC Platform, Host Services, or any Content (collectively, “Disputes”) will be settled by binding individual arbitration (the “Arbitration Agreement”). If there is a dispute about whether this Arbitration Agreement can be enforced or applies to our Dispute, you and Avary Properties LLC agree that the arbitrator will decide that issue.

19.5 Exceptions to Arbitration Agreement. You and Avary Properties LLC each agree that the following causes of action and/or claims for relief are exceptions to the Arbitration Agreement and will be brought in a judicial proceeding in a court of competent jurisdiction (as defined by Section 22 of the Terms of Service for Non-European Users): (i) any claim or cause of action alleging actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights; (ii) any claim or cause of action seeking emergency injunctive relief based on exigent circumstances (e.g., imminent danger or commission of a crime, hacking, cyber-attack); or (iii) a request for the remedy of public injunctive relief; or (iv) any individual claim of sexual assault or sexual harassment arising from your use of the Avary Properties LLC Platform or Host Services. You and Avary Properties LLC agree that the remedy of public injunctive relief will proceed after the arbitration of all arbitrable claims, remedies, or causes of action, and will be stayed pending the outcome of the arbitration pursuant to section 3 of the Federal Arbitration Act.

19.6 Arbitration Rules and Governing Law. This Arbitration Agreement evidences a transaction in interstate commerce and the Federal Arbitration Act governs all substantive and procedural interpretation and enforcement of this provision. The arbitration will be administered by the arbitrator in accordance with the Consumer Arbitration Rules and/or other AAA arbitration rules determined to be applicable by the AAA (the “AAA Rules“) then in effect, except as modified here. The AAA Rules are available at www.adr.org. In order to initiate arbitration, a completed written demand (available at www.adr.org) must be filed with the AAA and provided to the other party, as specified in the AAA rules.

19.7 Modification to AAA Rules – Arbitration Hearing/Location. In order to make the arbitration most convenient to you, Avary Properties LLC agrees that any required arbitration hearing may be conducted, at your option: (a) in the U.S. county where you reside; (b) in San Francisco County; (c) via phone or video conference. If the amount in controversy is $5,000 or less, the parties agree to proceed solely on the submission of documents to the arbitrator.

19.8 Modification of AAA Rules – Attorney’s Fees and Costs. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Rules. Either party may make a request that the arbitrator award attorneys’ fees and costs upon proving that the other party has asserted a claim, cross-claim or defense that is groundless in fact or law, brought in bad faith or for the purpose of harassment, or is otherwise frivolous, as allowed by applicable law and the AAA Rules.

19.9 Arbitrator’s Decision. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court with proper jurisdiction. The arbitrator may award any relief allowed by law or the AAA Rules, but declaratory or injunctive relief may be awarded only on an individual basis and only to the extent necessary to provide relief warranted by the claimant’s individual claim.

19.10 Jury Trial Waiver. You and Avary Properties LLC acknowledge and agree that we are each waiving the right to a trial by jury as to all arbitrable Disputes.

19.18 No Class Actions or Representative Proceedings. You and Avary Properties LLC acknowledge and agree that, to the fullest extent permitted by law, we are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney general action, or any other representative or consolidated proceeding. Unless we agree in writing, the arbitrator may not consolidate more than one party’s claims and may not otherwise preside over any form of any class or representative proceeding. If there is a final judicial determination that applicable law precludes enforcement of the waiver contained in this paragraph as to any claim, cause of action or requested remedy, then that claim, cause of action or requested remedy, and only that claim, cause of action or requested remedy, will be severed from this agreement to arbitrate and will be brought in a court of competent jurisdiction. In the event that a claim, cause of action or requested remedy is severed pursuant to this paragraph, then you and we agree that the claims, causes of action or requested remedies that are not subject to arbitration will be stayed until all arbitrable claims, causes of action and requested remedies are resolved by the arbitrator.

19.19 Severability. Except as provided in Section 19.18, in the event that any portion of this Arbitration Agreement is deemed illegal or unenforceable, such provision will be severed and the remainder of the Arbitration Agreement will be given full force and effect.

19.13 Changes to Agreement to Arbitrate. If Avary Properties LLC changes this Section 19 after the date you last accepted these Terms (or accepted any subsequent changes to these Terms), you may reject that change by sending us written notice (including by email) within 30 days of the date the change is effective. Rejecting a new change, however, does not revoke or alter your prior consent to any earlier agreements to arbitrate any Dispute between you and Avary Properties LLC (or your prior consent to any subsequent changes thereto), which will remain in effect and enforceable as to any Dispute between you and Avary Properties LLC.

19.14 Survival. Except as provided in Section 19.19, and subject to Section 13.6 of the Terms of Service for Non-European Users this Section 19 will survive any termination of these Terms and will continue to apply even if you stop using the Avary Properties LLC Platform or terminate your Avary Properties LLC Account.

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