We do offer viewings of our homes if you want to rent our home for over 30 days. For less than 30 days, we offer accurate descriptions and photos for each home.

You can rent our home for as long as you want. Be it 1 day, 30 days, 90 days, or 360 days. It is entirely up to you.

You can call (669) 273-5354 or email help@avaryproperties.com anytime to get help.

We set up and pay for all of your utilities (gas, electricity, water, WiFi). In some jurisdictions, you’ll see a fixed “utilities fee” as its own line item on your monthly invoice. Where applicable, this fee is reflected on the home’s listing page when you enter your dates.

We thoroughly clean your home before you arrive.

All our homes are professionally cleaned, and we complete an inspection before every stay to make sure the home meets our high standards.

While we’ve always upheld the highest of standards, we’re preventing transmission of coronavirus by adding additional cleaning tasks aligning with the CDC’s recommendations:

• Cleaners will disinfect all “high-touch areas” and other surfaces with bleach or other strong disinfectants solutions.
• Cleaners will leave windows open during the cleaning to properly ventilate apartments.
• We request that our cleaning partners wear gloves, masks, and shoe covers.

We highly recommend that our residents obtain renter’s insurance. If you would like to waive insurance, contact our leasing team. We recommend Lemonade for competitive pricing and ease of use.

Phone Support Hours

8:00AM – 10:00PM MST

Monday – Sunday

Contact Number: 669-273-5354

Email: avarypropertiesllc@gmail.com

Live Chat: Available 24/7 – Click chat button in website footer to intiate a chat.

We stand by our homes. If the home you move into doesn’t match the description, photos, and 3D tour you saw online, let us know within 3 days of check-in. We want to make it right and will be happy to find you another Zeus home that is a better fit (subject to availability). To get in touch, please send us an email to help@avaryproperties.com with any relevant photos and a description of what doesn’t match up with the online description. We’ll get right back to you.

When you find the home you like, simply book and securely pay from the listing page. Once your reservation is submitted, your home is automatically reserved for you while a member of our bookings team reviews your application. The review typically takes 10-15 minutes, but can take up to 24 hours. Your booking will be fully confirmed after

1) both you and Avary have signed the lease online (Docusign) and

2) your required upfront payment has cleared. Once approved, you will receive an email notification that your booking is fully confirmed.

You can call us at 669-273-5354 or send an email to contact@avaryproperties.com. Or you click “Contact Us” and fill out a short form. After that, we will get back to you shortly. This is our service and you will not receive any spam from us. In your email be sure to mention any comments or questions you may have. We suggest calling as the first method of inquiry and quickly following with an email.

All bookings require your contact information, pet information, and agreement to our terms, cancellation policy, and rental agreement. Additionally, you will be asked to provide identity verification before checking in. For stays over 35 days, rent for the first 30 days of your stay, the one-time cleaning fee, and the security deposit are due to book. For shorter stays, rent for your full stay, the one-time cleaning fee are due to book.

We will return your security deposit minus any charges related to excess wear and tear within 15 business days of checkout.

Your deposit will be returned via your original payment method. There are three exceptions to this:

• If you paid through a bank account and stayed longer than 90 days, we will refund you via check
• If you paid through a bank account and have deductions, we will refund you via check
• If you paid through an international bank account, we will refund you via a wire transfer (you are responsible for wire transfer fees)

If your home is not booked immediately after your original lease ends, yes! However, our homes do book quickly and if another resident is booked in your home after your lease ends, we will not be able to extend your stay in that home. Inquire early if you think you might need to extend your stay.

No, we offer furnished homes only. This means that at any Avary home, all your home basics will be ready and waiting when you move in.

Many companies choose to pay or sign the lease. We recommend that a representative from your company book on behalf of any travelers.

We recommend that a representative from your company set up a Zeus account and book on your behalf. Your company should be named on the lease and you can be added as a guest.

A flexible lease has no specific end date. When you’d like the lease to end, give us at least 30 days notice. For example, if today is January 15, the earliest your lease could end is February 13.

Simple! You check in on the start date of the lease and you check out by 11am on the end date of the lease. If you are unsure of your end date, ask us for a flexible lease.

We are happy to host federal workers and members of the military. We do our best to accommodate these stays by:

1. Incorporating cleaning and parking fees into the rent
2. Reflecting nightly rates on invoices
3. Adjusting monthly rates over the course of your stay to match your per diem (whenever possible)
4. Altering our cancellation policy to accommodate if your orders change or if the government shuts down

You can always see the breakdown of what’s due at the time of application on the home’s listing page.

For stays over 35 days, rent for the first 30 days of your stay, the one-time cleaning fee, and the security deposit are due at booking.

For shorter stays, rent for your full stay, the one-time cleaning fee are due at booking.

• Easiest way: Credit card, debit card or ACH payment (via Stripe) on checkout
• Wire transfer (contact us for wiring info)
• Cash or Other payment options will be evaluated upon request based on the merits of each particular situation

Rent payment is always due on the 1st of each month, except for first month’s rent which is prorated and due prior to move in.

Each confirmed reservation comes with a house manual, which details important information about your stay and the home itself. Included in the house manual will be information about: door codes or keys, WiFi password, parking (if applicable), mail, fixtures and appliances, contact information, garbage day instructions, and other details about your home. You’ll receive the house manual by email once your lease is confirmed.

Access codes will be emailed to you before your move in day. They will also be revealed in the house manual at the same time.

Check in is at 3pm and check out is at 11am. If you need a check in or check out time outside of these standards times, get in touch. If we can accommodate the requested time, we will!

Overnight visitors are allowed, but with the following restrictions. Guests are not allowed for more than 15 consecutive days or 30 days in a calendar year or they will become a tenant and it create legal complications for you and us. If you would like to add an occupant to your lease, contact us immediately; if you do not add a long-term guest to your lease you will be in breach of the agreement. Finally, please never give out door codes to a guest!

You will receive an email with detailed check-out instructions, but these are the 3 main steps:

1. Keep the place reasonably clean
2. Change your mailing address
3. Lock the property & return key

Many of our homes allow pets. We have a pet fee. This fee is a one-time, nonrefundable fee that covers a cleaning post check-out to prevent any allergy-related illness in our homes, as well as any property pet fees.

Your home will come with furniture and decor thoughtfully chosen by an in-house designer based on the space’s functional and aesthetic needs. The design of each space is a little different. Photos of each home will give you a good idea of what furniture to expect in a specific home.

For support animals, please send us a letter signed by a health professional. We will never ask for documentation associated with Service Animals, in compliance with ADA requirements.

All of our units are furnished and we typically do not remove or swap out furniture. However, you may bring in additional furniture if you’d like, though we ask that you remove it when you leave. If you have a specific request about a particular piece of furniture, we are happy to hear it and assess whether it is feasible on a case-by-case basis.

Smoking is only allowed outside of the home and not inside the home. You can only smoke on the home private backyard, balcony, porch, etc and not inside the home.

A/C availability will vary by home. Please check the “amenities” section on the listing page to see if a home has A/C.

Each home listing will indicate whether you can park in private garage, designated parking, front yard, etc. Each home parking varies, please refer to your home of interest for parking information.

All homes come with Fast AT&T 100-500 Mbps Wi-Fi. Speed may vary depend on the community infrastructure. If speed ever becomes an issue, let us know and we’ll take care of it.

• General
  • Furniture
  • Art & Decor
  • Vacuum Cleaner
• Bedroom
  • Bedding & Pillowcases
  • Pillows
  • Duvet
• Bathroom
  • Towels
  • Bath Mat
  • Toilet Paper
• Hair Dryer
• Kitchen
  • Flatware
  • Cooking Utensils
  • Knife Set
  • Water Glasses
  • Plates
  • Cookware set
  • Cutting board
  • Measuring spoons and cups
  • Coffee Maker
  • Microwave

Yes. You have access to any community amenity just like how other residents do. It includes but not limited to: pool, gym, parking (vary by community, please look at listing description).

Most homes have a washer/dryer, and this will be noted under the “Amenities” section on the home’s page.

Our cancelation penalty depends on when you notify us of your cancelation:

BEFORE CHECK-IN

• Within 24 hours of booking → We can issue a full refund.
• More than 30 days before check-in → We can issue a refund minus a $200 cancelation fee.
• 30 or fewer days before check-in → You are responsible for the first 30 nights and a $200 cancelation fee. We can refund all nights after night 30. This would include those that weren’t able to verify their ID before checking in.

DURING YOUR STAY

• With over 30 nights remaining → You are responsible for 30 nights after you vacate and a $200 cancelation fee. We can refund all nights after night 30.
• With 30 or fewer nights remaining → You are responsible for the remaining nights in your lease.

Ask our bookings team about flexible lease options if you need a lease that permits a rolling 30 days notice.

We are happy to extend your reservation if availability so allows. We lease on a first-come first-served basis. Contact us as soon as you know you would like an extension—the earlier the better to ensure our calendar is still open.

If you have a fixed lease, you will only be able to extend if we have not already booked someone else for those dates.

If you have a flexible lease and have not given us notice, there is no need to extend your lease. Your lease does not end until you give us 30 days notice. If you have already given us notice, we can extend your lease if we haven’t booked anybody after you.

Note that if your unit is already booked after your lease end date, we may have another comparable unit available for you. Contact us for assistance finding a transition property.